Privacy Policy

Effective Date: 01/09/2024

1. Introduction

Welcome to Mumzers ("we," "our," "us"). We are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [mumzers.com] and use our services. By using our website and services, you agree to the practices described in this policy.

2. Information We Collect

We collect various types of information to provide and improve our services, including:

2.1 Personal Information

- Contact Details: Name, email address, phone number.

- Payment Information: Credit/debit card details, billing address.

- Account Information: Username, password, and purchase history.

2.2 Usage Data

Website Interaction: IP address, browser type, operating system, pages visited, time spent on pages, and other usage statistics.

2.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our site. Cookies are small files stored on your device that help us remember your preferences and understand how you interact with our site.

3. How We Use Your Information

We use your information for various purposes, including:

- Order Processing: To fulfill your orders, process payments, and manage your account.

- Customer Service: To respond to inquiries, provide support, and communicate with you about your orders.

- Marketing: To send you promotional offers, newsletters, and other information if you have opted-in to receive such communications.

- Analytics: To analyze website usage and improve our services.

4. Sharing Your Information

We may share your information with:

-Service Providers: Third-party vendors who perform services on our behalf (e.g., payment processors, shipping companies).

-Legal Requirements: To comply with legal obligations, protect our rights, and enforce our terms.

-Business Transfers: In connection with mergers, acquisitions, or sales of assets.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.

7. Your Rights

Under GDPR and UK GDPR, you have the following rights regarding your personal information:

- Access: Request a copy of the personal information we hold about you.

- Correction: Request corrections to inaccurate or incomplete information.

- Deletion: Request deletion of your personal information under certain conditions.

- Objection:Object to processing based on legitimate interests or direct marketing.

- Restriction: Request restriction of processing in certain circumstances.

- Data Portability: Request a copy of your data in a structured, commonly used format.

To exercise these rights, please contact us using the details below.

8. International Data Transfers

If we transfer your personal information outside the European Economic Area (EEA) or the United Kingdom, we ensure that appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website with the updated effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Mumzers LLC/Mumzers LTD

Email: info@mumzers.com  

Phone: (646) 300-4351